Liz Travel & Tours – Privacy Policy

1. Introduction

Liz Travel & Tours (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services and interact with our website.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Name
• Email address
• Phone number
• Address
• Passport details (if required for booking)
• Payment information (processed securely)

2.2 Non-Personal Information

• Browser type and version
• IP address
• Pages visited on our website
• Time and date of visit
• Referring website

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our services: Including booking flights, accommodation, car rentals, holiday packages, and other travel-related services.
• To communicate with you: Responding to your inquiries, sending booking confirmations, updates, and promotional materials.
• To improve our services: Analyzing website usage to enhance user experience.
• To comply with legal obligations: Reporting and auditing as required by law.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: Third-party companies and individuals who assist us in providing our services, such as payment processors, booking systems (Amadeus and Wetu), and email service providers.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure payment processing and data encryption.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal requirements.
• Objection: Object to the processing of your personal information for direct marketing purposes.

To exercise these rights, please contact us at the information provided below.

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site and improve our services. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Liz Travel & Tours
Axel Johannes Street, Erf 9795, Freedom Square,
Windhoek, Namibia
Phone: [+264 81 300 157
Email: info@liztravel.net